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Microstation Crashing

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Hello all,

We are using MicroStation CONNECT Edition Update 16.

Some of our users have been reporting Microstation crashing on them. I had a look at the logs but I didn't recognize any of our custom codes. I did notice that even though one is an "Access Violation" and the other is a "Stack Overflow", they both have this section in their stack dump:

42: 000000217d1fe790 0000000073def465 000000217d1fe7f0 0000000000000001 000001953a6dd068 0000000000000000 priorityGui_initialize+0x8f7
43: 000000217d1fe7c0 0000000073c71254 0000000073c72a00 0000000073c72a00 0000000000000000 0000000000000000 mdlInput_processQueuedInput+0x25
44: 000000217d1fe800 0000000073d1e86d 3abc7f284fcd0000 0000000000000009 0000000000000009 0000000000000009 mdlInput_handleModifierTransition+0x124
45: 000000217d1fe8a0 0000000073d20738 00000195737b89a0 00007ffbb9f440f8 00000195741e00b8 00000195737b89a0 Bentley::MstnPlatform::ISessionMgr::SetSnapsPopupGroupKeyin+0xfcd
46: 000000217d1fe920 0000000073dad08d 000001956ff1e340 0000000000000b88 00007ffbb9f440f8 000001956db82838 mdlSystem_recordUserActivity+0x428
47: 000000217d1feb60 00007ff72081600c ffffffffc8013113 00007ff720810000 000001956db92310 000000000000000a win32Intface_winMain+0x17d
48: 000000217d1fece0 00007ff720815cb7 0000000000000002 000001956db82838 000000000000000a 000000217d1ff1c0 <nosymbol>
49: 000000217d1fed20 00007ff720811a02 000000000000000a 000000217d1fee10 000001956dbeab70 000000217d1ff001 <nosymbol>
50: 000000217d1fed60 00007ffb4c0021a8 000000217d1fef38 00007ffba9aa5f60 00007ffba9c50170 ffffffffffe5004a <nosymbol>
51: 000000217d1fed68 000000217d1fef38 00007ffba9aa5f60 00007ffba9c50170 ffffffffffe5004a 00005d512b1508cb <nosymbol>
52: 000000217d1fed70 00007ffba9aa5f60 00007ffba9c50170 ffffffffffe5004a 00005d512b1508cb 00007ffbabcaf510 <nosymbol>
53: 000000217d1fed78 00007ffba9c50170 ffffffffffe5004a 00005d512b1508cb 00007ffbabcaf510 000000217d1ff008 <nosymbol>
54: 000000217d1fed80 ffffffffffe5004a 00005d512b1508cb 00007ffbabcaf510 000000217d1ff008 00007ffb4bef6db8 <nosymbol>
55: 000000217d1fed88 00005d512b1508cb 00007ffbabcaf510 000000217d1ff008 00007ffb4bef6db8 00007ffb4bef6db8 <nosymbol>
56: 000000217d1fed90 00007ffbabcaf510 000000217d1ff008 00007ffb4bef6db8 00007ffb4bef6db8 000000217d1fed70 <nosymbol>
57: 000000217d1fed98 000000217d1ff008 00007ffb4bef6db8 00007ffb4bef6db8 000000217d1fed70 00007ffb4c0021a8 LegacyNGenTryEnumerateFusionCache+0xe0ad0

I have attached the logs to the post. Any help would be greatly appreciated.

Thank you,

Kevin

communities.bentley.com/.../mslog.txtcommunities.bentley.com/.../detailed-local-log.txt


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